High Performing Research & Innovative Collaboration

ONLINE workshop to become a “service designer“ ready to develop a tech for good and a positive technology using emotional intelligence.

4 hours workshop to become a “service designer“ ready to develop a tech for good and a positive technology using emotional intelligence techniques in the service design process.

Emotional and positive design of technical products is the focus of this event. Where the software development process is updated with positive computing techniques, having the user as a center of the design and taking care of the emotional dialogue between the user and the machine. Our answer is using Emotional Intelligence Skills.

🔐Would you like to improve your Positive Computing competences?

🔐Would you like that your Development team become a Creative and Positive thinking Team?


Why does Service Design need Emotional Intelligence?

🔐User engagement is trust.

🔐Trust is not about intelligence, to generate trust we need Emotional Intelligence Skills to make the group be psychological safe and to perform and being all alienated to the same goal and emotion to be engaged and safe.

🔐EI skills are mathematics, it‘s a mechanic tool, we can all learn.

🔐User engagement is motivation, create a trusted environment, and psychological safety to be able to communicate non-violent way with no competition and no assumptions.

Knowco by Collabwith is creating a series of workshops in partnership with SBIC Noordwijk to improve the knowledge and skills of their community on Innovation, Collaboration, Creativity and How to work together in a project by community members and knowco by collabwith partners.



📎Agenda for the Workshop

📌 Introduction to Emotional Intelligence

📌Introduction to Artificial Intelligence

📌Service design process including positive computing and emotional intelligence techniques into Artificial Intelligence development

📌Open Discussion

📌Practical Take Aways





📌4 hours workshop of How to Use Emotional Intelligence for Artificial Intelligence?

📌ONLINE Workshop material and activities.

📌Including 1 hour of coaching and supervision during the next month after the workshop.

The workshop also focuses on networking, providing a valuable platform to meet peers, discuss best practice, and interact with the workshop team and other contributors.


📎Is this ONLINE workshop right for me?

The ONLINE workshop is for people who deal with design and development teams, research teams and innovation teams. So it’s likely to be of most value for those who have either just moved into the role or those who wish to develop their role in management.

If you have any questions, please contact us: hello@collabwith.org.


📎This workshop is also suitable for:

Creative Entrepreneurs who are building a new team for their new business and who wants to build a strong team and culture.

Innovation Professionals who are working with entrepreneur teams, and aim to have outstanding and creative results in a short period of time.

Leadership management who wants to improve their leadership skills with Emotional Intelligence Skills.



📌450€ per person

📌225€ per person, ESA Employees

📌150€ per person, Knowco-Collabwith Community Members (Join the Community here: https://platform.knowco.net)

📌50€ per person, SBIC Startups

📌Participants are limited please subscribe to ensure your place

This workshop training will be lead by Celia Avila-Rauch Psychologisyt and accredited Emotional Intelligence at workplace coach by Yale University and Jara Pascual, concept inventor of Emotional Intelligence for Entrepreneurship, Innovation Management and Innovative Collaboration.

At the end of this training, you will be more confident with a toolkit of best practises, tips, and tools to be a leader for your Design and Development Teams and processes.


📎Date And Time

Fri, October 30th, 2020

10:00 AM – 2:00 PM CET



📎Location & Contact

ONLINE via zoom.

Contact Knowco-Collabwith: Jara Pascual / +31 684 55 22 59 / hello@collabwith.org


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